Parallel POS ("we", "us") provides point-of-sale and business-management software. This policy explains what data we collect and how we use it.
Account details (name, email, company, username), billing information processed by our payment provider (Stripe), and product usage data needed to operate the service.
To create and manage your account, process payments, provide support, improve the product, and send service-related communications.
Card payments are handled by Stripe. We do not store full card numbers on our servers. See Stripe's privacy policy for details on their processing.
We do not sell your personal data. We share data only with service providers who help us operate (e.g., hosting, payments) under appropriate agreements, or where required by law.
We retain data for as long as your account is active or as needed to provide the service and meet legal obligations, and we use industry-standard safeguards to protect it.
ParallelPOS can connect to third-party platforms you choose — such as Google (YouTube, Search Console, Google Analytics), LinkedIn, Pinterest, Reddit, X, Mailchimp and WordPress — so that content you create in ParallelPOS can be published to accounts you control, and so that ParallelPOS can show you how that content and your website are performing. When you connect an account we receive an access token from that platform, which we store encrypted and use only for the purposes you chose when connecting (for example, publishing a post or uploading a video you created, or reading the performance numbers described below). We do not read your private messages, contacts or feeds on those platforms, and we access only the data needed for the feature you asked for.
Google Search Console and Google Analytics (read-only). If you connect Google and choose to see your website's performance in ParallelPOS, we read — and never write — reports from the Search Console properties and Google Analytics properties your Google account already has access to: search clicks, impressions, average position and the queries and pages behind them (Search Console), and sessions, users, page views and traffic sources (Analytics). These numbers are shown only to you and the people you have invited into your ParallelPOS account, inside the Marketing and Website tabs, so you can see which pages and posts bring visitors. We do not change anything in Search Console or Analytics, we do not read data from properties you did not choose, and we do not use this data for advertising, profiling or any purpose other than showing you these reports.
You can disconnect any connected account at any time from within ParallelPOS, which deletes the stored token; you can also revoke our access from the platform's own security settings (for Google, at myaccount.google.com/permissions).
Google API Services. ParallelPOS's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide the publishing and reporting features you request, is never sold, is never used for advertising, and is never transferred except as necessary to provide those features, to comply with law, or as part of a merger or acquisition with prior notice to you. No human reads this data except with your consent, for security purposes, or to comply with law.
You may request access to, correction of, or deletion of your personal data by contacting us.
Questions about this policy? Email [email protected].